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  • BEFORE FLIGHT | AT THE AIRPORT | CONDITIONAL ACCEPTANCE FOR TRANSPORT | DAMAGE, DELAY AND LOSS OF LUGGAGE

    Conditions of Carriage [PDF]

    Luggage – Luggage is being transported as checked-in or unchecked. The passenger shall be entitled to free luggage transport according to our provisions of the transport conditions.


    Checked-in luggage – As checked-in luggage, properly closed and locked suitcases or other firmly closable luggage shall be accepted. The weight of a single piece of luggage may not exceed 32kg. Other objects may be taken over for transport with the consent of the carrier. Luggage including the one with a zip closing has to be locked in order to prevent its opening during transport. An adult passenger shall be entitled to free transport of free weight of the registered luggage in C travel class (Business) amounting to 30kg and in Y travel class (Travel) amounting to 15kg. A child up to 2 years of age (with no entitlement for own seat) shall be entitled to transport of free weight of the checked-in luggage not exceeding 10kg and the folded baby pram and meal for the flight duration. A child from 2 to 14 years of age shall be entitled to transport of free weight of luggage in the same scope as the adult passenger.


    Unchecked luggage – Cabin baggage may have maximum length of 56cm, maximum width of 45cm and maximum thickness of 25cm. The passenger may carry only 1 piece of the cabin baggage. Apart from 1 piece of the cabin luggage with the aforementioned dimensions, the passenger may carry the objects mentioned below for personal use which he/she looks after himself/herself in the aircraft cabin:

    a) a small ladies handbag

    b) a coat, a scarf or a blanket

    c) an umbrella or a swagger cane

    d) a camera or a video-camera or binoculars or a small personal computer

    e) a basket for a child and food for a child for the flight duration

    f) crutches and orthopaedic instruments for disabled passengers

    The total weight of the cabin baggage and objects for personal need may not exceed 5kg. The carrier shall be entitled to verify the dimensions of the cabin luggage and the total weight of all objects carried by the passenger to the aircraft cabin. A fully foldable chair for the disabled which is stored in the cargo hold of the aircraft due to practical reasons, is being transported free of charge.

    Liquids – A new EU regulation on transport of liquids in the aircraft cabin came into force on 6th November, 2006. It restricts the amount of liquids which may be taken to the cabin as cabin baggage. All liquids the passenger intends to take to the cabin, shall be the subject to the security check. The aim is to protect all passengers of the air transport.


    Definition of liquids in the regulation covers the following:

    • liquid substances
    • gels, pastes and face lotions
    • hair gel
    • drinks
    • soups
    • syrups
    • lipsticks
    • perfumes
    • liquid for contact lenses 
    • shaving foam.

    Liquids do not include:

    • lip balsam
    • drugs and powders

     

    Be prepared to show all liquids to the security check. The passenger may take liquids to the cabin as
    cabin baggage, in case:


    • liquids are packed in containers not exceeding a capacity of 100ml
    • containers are placed in a transparent closing plastic bag with capacity of 1 litre

    Some liquids required especially during flight are not restricted. They include children meals and drinks as well as drugs.



    The following is permitted in the cabin:

    • children meals and drinks required during the flight
    • prescribed drugs during the flight
    • drinks required for people on a diet

    The genuineness of drugs, liquids and children meals and drinks shall be verified upon request with the security control.



    The following liquids are not permitted in the aircraft:
    • easily combustible aerosols in containers with capacity exceeding 500ml
    • caustic substances
    • diluting agents
    • cleaning detergents based on alcohol
    • all poisons (e.g. bug repellents)
    • alcohol exceeding 70%

    Documents – passports, visas and other papers

    A passenger shall provide for all documents and comply with all conditions for entering and exiting the country, requested by the authorities from the country of departure, arrival, transfer, or transit. The carrier shall not be liable for damages or expenditures incurred for the passenger by the failure to observe the aforementioned obligations. The carrier shall be entitled to check all travel documents and papers.